Q: How should I wash my intimate wear?
Underwear and shorts are recommended to be washed individually as color transfer may occur.
We strongly advise to hand wash them in cold water. Yeah it's annoying, but so is a bad hair day. The more delicate you treat them, the longer they’ll last.
For order(s) made on external Point-of-Sale:
Any order(s) made out of IMINXX.COM online store are considered final and non-returnable directly at the moment. Kindly contact the store for their claim procedure.
Q. How can I track my order?
After a successful transaction, you’ll receive a confirmation email with your purchase details. Your order will be dispatched to the delivery address once it's ready. A shipping email confirmation will be sent to you, accompanied with a link to track your order status.
Q. What happens if my order is lost or damaged during transit?
I’M IN is not liable for any damages incurred during transit; this lies within the responsibility of the local and overseas carrier. To ensure your issue is resolved promptly please don’t hesitate to email customer care team at info@iminxx.com
Q. How do I find out if my order is being shipped out?
Once your order is shipped out, a tracking number will be sent to you in the shipping confirmation email.
Q. My tracking information shows “Delivered” even though I did not receive any package. What should I do?
For local orders delivered by Roabull Courier, you can track your parcel status at www.roadbull.com or call them at +65 3100 1111
For international orders delivered by DHL, you can track your parcel status via this Link.
If you are still unable to locate the parcel after trying the above options, fret not! Email customer care team at info@iminxx.com for SOS.
Bra I'M IN adalah ASIAN SIZE sehingga kadang sizing akan sedikit berbeda dengan brand lain. Untuk mendapatkan bra yang paling pas dengan tubuhmu, selalu ukur lebih dahulu lingkar underbust dan overbustmu, kemudian cocokkan ukuran tersebut dengan size chart masing-masing produk. Cek lebih dahulu keterangan pada setiap produk karena terkadang ada perbedaan sizing untuk model berbeda.
Ukur lingkar UNDERBUSTmu (lingkar bawah dadamu) terlebih dahulu. Silahkan ukur tanpa menggunakan bra, relax pas pada tubuh, tidak perlu ditarik ketat.
Ukur lingkar OVERBUSTmu (lingkar tengah dada atau lingkar dada paling lebar). Kemudian hitung selisih lingkar OVERBUST minus lingkar UNDERBUST.
Contoh:
Lingkar overbust (dada paling lebar) 86 cm, lingkar underbust (bawah dada) 74 cm. Maka selisih adalah 86 - 72 = 12 cm.
Voila! Sekarang kamu telah mendapatkan ukuran angka bramu!
Untuk bra yang ukurannya dalam S/M/L/XL/XXL, silahkan ubah ukuran angkamu menggunakan tabel di bawah ini:
Silahkan cek di keterangan setiap produk mengenai ukuran cheekies ya. Biasanya kami menggunakan ukuran pinggul untuk ukuran cheekies.
Hubungi kami melalui DM instagram @iminxx.id atau Whatsapp Admin ke +62 85159 8060 33